Frequently Asked Questions

What is Unified Kennel Management (UKM)?

Unified Kennel Management (UKM) is a cloud-based software application designed to streamline the management of pet businesses. It helps manage tasks like appointments, customer information, inventory, treatments, vaccinations, and much more. The application centralizes all your data, eliminating the need for multiple applications or manual data entry. It also includes tools for financial management and reporting.

What are the advantages of using UKM over other pet business management software?

There are several distinct advantages of using UKM over other pet business management software in the market: Comprehensive Feature Set, User-Friendly Interface, Cloud-Based System, Superior Customer Support.

Who can use UKM?

UKM is suitable for pet care professionals seeking to improve efficiency and profitability. Regardless of the size or complexity of your pet business, the application provides an excellent solution thanks to its comprehensive suite of tools and user-friendly interface.

What features does UKM offer?

UKM offers a range of features including client and pet management system, dynamic or manual microchip & breed registrations, booking and appointment management system, financial management system, integrated inventory management system, vaccinations and treatment management system, Pet Ancestry management system, and many more.

Can I access UKM from anywhere?

Yes, UKM is a secure cloud-based platform that allows you to access your data from anywhere with an internet connection.

Can I integrate UKM with third-party sources?

Yes, UKM offers 1000’s of integrations that allows you to obtain pet and client information dynamically by integrating with multiple third-party sources.

How does UKM handle vaccinations and treatments?

UKM includes a comprehensive vaccinations and treatment management system that allows you to track and manage the medical needs of pets in your care.

How does the setup process for UKM work?

Upon execution of the agreement, Cosmick will provide a training schedule. Training will be conducted through a combination of interactive online sessions, video tutorials, and hands-on testing. The training covers various areas such as introduction to the system, managing reservations and bookings, managing pet information and health records, financial management, and launching the platform.

What support do you provide post-setup?

After setup and upon integration and activation of UKM, we provide ongoing support, maintenance, and management of the backend and frontend of UKM to ensure it runs efficiently and effectively.

Are there any additional fees associated with UKM?

No, all the features included in UKM are available at no additional cost. We only charge a one-time set up fee to ensure that your pet business is ready to use UKM immediately after the trial ends.

How often is UKM updated?

We regularly releases updates to ensure that UKM remains up-to-date with the latest technologies. Updates are available as soon as they are released, and our team is always there to help you with any queries or issues related to the application.

How long does it usually take for changes to be implemented?

Changes can be implemented relatively quickly depending on the complexity of the request. Our team is also available to offer advice and guidance during any part of the implementation process.

How do I get started?

Getting started with UKM is easy! Simply contact us for a free consultation and our team will guide you through the process of setting up your account. We’ll help you get the most out of UKM by providing comprehensive training, support, and maintenance to ensure that your pet business runs smoothly and efficiently.

What makes UKM unique?

UKM is designed to provide an all-in-one solution for pet businesses. Our comprehensive platform covers a range of functions, from managing bookings and financials to monitoring the health of pets in your care. With UKM, you can rest assured that your pet business will always be running smoothly and efficiently!

Is there any other information I should know?

Yes! Cosmick offers discounts for multiple license purchases as well as discounts for non-profit organizations and educational institutions. Contact us today to find out more about our pricing plans and how we can help make UKM work for you!

What makes UKM different from other pet management software?

UKM stands out among other pet management software due to its comprehensive features and user-friendly interface. Our platform covers a range of functions, from managing bookings and financials to monitoring the health of pets in your care. We also offer a free mobile app so you can manage your business from anywhere, anytime! Plus, our team of experienced professionals is always available to help with any queries or issues you may have. With UKM, you can rest assured that your pet business will always be running smoothly and efficiently!