Introduction: In our fast-paced and digitally connected environment, effective communication is key to maintaining efficiency and clarity. To streamline our interactions and reduce the challenges associated with multiple communication platforms, we are transitioning to Zoho Cliq for all communications related to Unified Kennel Management (UKM). This change is aimed at reducing internal confusion and data transcription errors that have arisen from using various channels like Facebook Messenger, WhatsApp, Telegram, and email.
The Transition to Zoho Cliq: Zoho Cliq will be our dedicated platform for all communications with the Unified KM team. This tool provides a centralized and organized method for managing our queries, requests, and discussions, ensuring that all team members are on the same page.
What to Expect:
- Receiving an Invite: All team members will receive an email invite to join Zoho Cliq. This invitation is crucial for accessing your dedicated chat channel.
- Setting Up: Upon accepting the invite, you will be guided to set up your account on Zoho Cliq. Make sure to complete this process to ensure uninterrupted communication.
- Dedicated Chat Channel: Each team member will have their own dedicated chat channel within Zoho Cliq. This channel is where you can ask questions, seek support, and communicate directly with the Unified KM team.
- Benefits: Using Zoho Cliq will bring numerous benefits, including better tracking of conversations, quicker responses, and a more organized way of handling support queries.
Important Points to Note:
- Phasing Out Other Channels: Gradually, we will phase out support and communication through other channels like SMS, emails, and social media messaging. All queries should be redirected to Zoho Cliq.
- Data Security and Privacy: Zoho Cliq is secure and ensures the privacy of our communications. Rest assured that your conversations and data are well-protected.
- Training and Support: For those unfamiliar with Zoho Cliq, we will provide training sessions and support to help you get accustomed to the new system.
Action Items:
- Look out for the email invitation to join Zoho Cliq.
- Complete the setup of your Zoho Cliq account as soon as you receive the invite.
- Start using the dedicated chat channel for all your communications related to Unified KM.
- Familiarize yourself with Zoho Cliq’s features and functionalities. Training resources will be provided.
Conclusion: The move to Zoho Cliq is a significant step towards enhancing our communication efficiency with the Unified KM team. By centralizing our conversations, we aim to reduce confusion and improve response times, ultimately enhancing our operational effectiveness. Your cooperation and prompt action in this transition are highly appreciated.