To access Unified KM efficiently, it’s essential to understand the key distinctions between the login locations and their respective functions. Currently, there are three distinct portals to keep in mind. In this email, you’ll find links to each of them:
- UKM Admin – This portal is designed for managers, store managers, GMs, and owners, granting them complete control over the UKM ecosystem. Here, you can oversee pets, generate reports, perform bulk editing, adjust prices, manage vaccinations and treatments, access breeder and sire dam information, handle user accounts, customer data, and much more. The UKM Admin interface is intended to be accessed via web browsers on your Mac, PC, or laptop. Please note that due to the extensive data involved, we do not recommend using tablets for this view.
- Pet Counselor – This view is specifically tailored for your pet counselors and should be readily available on tablets within the store. In the Pet Counselor view, your staff can search for inventory, review prices, access breeder information, sire dam details, documents, and, most importantly, conduct the final sales process.
- Pet Toggle View – This view is designed to run on dedicated tablets placed adjacent to your kennels. We recommend having a tablet for each exit/entrance if you have multiple points of entry. This is where every instance of a pet entering or exiting the kennel is recorded, tracked, and properly maintained.
To gain a comprehensive understanding, please take a moment to watch this brief video, which reiterates and outlines the information mentioned above. If you have any questions or concerns, please don’t hesitate to reach out via your dedicated Unified KM Cliq channel.